Grand Hotel Palace - Marsala

ex. New Palace Hotel

Lungomare Mediterraneo 57, Marsala, Italy, 91025show map
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Rooms and Guests
2Guests1room
Highlights
8
FabulousBased on  97 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Italy

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Overview

The pleasant 5-star Grand Hotel Palace is set in the museum district of Marsala. A historic-style building is complemented by a warm atmosphere and French furniture. The venue comprises a 24-hour restaurant and 56 bright rooms.

The property is placed next to wineries and restaurants, 1450 meters away from Museo degli Arazzi Fiamminghi and 2 km from Museo Archeologico Baglio Anselmi . The hotel is located 20 minutes' walk from Marsala city center.

Grand Hotel Palace lies near gardens and a lagoon as well as a local beach.

Birgi airport is situated around 15 km away from the property.

Rooms

The rooms overlook the sea and features such comforts as a mini-bar, heating and a storage. Room facilities include a dishwasher, tea and coffee making equipment and a kettle as well as foam pillows and feather pillows.

Eat & Drink

Each morning, the hotel serves a continental buffet breakfast. The onsite restaurant specializes in Sicilian cuisine. Guests are welcome to the lobby bar to relax with a drink. Delfino Beach and Ristorante I Bucanieri offer an assortment of dishes within 450 meters of the property.

Relax

An outdoor heated swimming pool, a sundeck and a shared lounge are available on the premises. Such sports activities as windsurfing, diving and bowling are also provided.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2009.  Number of rooms:   56.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

Food/ Drinks

Outdoor dining area

Poolside snack bar

Restaurant buffet

Cafe

Snack bar

Shuttle

Paid airport shuttle

Swimming pool

Seasonal outdoor pool

Private swimming pool

Rooftop pool

Spa and relaxation

Jacuzzi

Massage

Solarium

Sports & Fitness

  • Wind surfing
  • Diving
  • Canoeing
  • Horseback riding
  • Cycling
  • Bowling
  • Fishing

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Shoe shine service
  • Newspaper service

Dining

  • Full board
  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Packed lunches
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • DVDs/ Videos for children
  • Children's menu
  • Children's pool
  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Rooftop pool
  • Outdoor heated swimming pool
  • Seasonal outdoor pool
  • Private swimming pool
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Solarium
  • Jacuzzi
  • Massage
  • Library
  • Open-air bath

Room view

  • Sea view
  • Garden view
  • Courtyard view

Room features

  • Air conditioning
  • Individual heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Mini-fridge
  • Electric kettle

Media

  • Flat-screen TV
  • International calls
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 12 yearsExtra bedChildren above
12 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
DonnafugataDonnafugata800 ftVia Sebastiano Lipari 18
Florio Florio 1200 ft Marsala, SicilyItaly
Museo degli Arazzi FiamminghiMuseo degli Arazzi Fiamminghi4700 ftVia Giuseppe Garraffa
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Delfino BeachDelfino Beach1400 ftLungomare Mediterraneo 672
JuparanaJuparana1600 ftP.zza F. Sco Pizzo, 11
Ristorante I BucanieriRistorante I Bucanieri1800 ftVia L Mediterraneo ,39-41-45
C'era una voltaC'era una volta2000 ftViale Amerigo Fazio, 7 - Marsala
Portico BluPortico Blu3100 ftVia Mario Nuccio, 118
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Egadi IslandsEgadi Islands1.1 miFavignana
Isole dello Stagnone, Sicilia Isole dello Stagnone, Sicilia 1.2 miVicolo Stagnone 196
Museo Archeologico Baglio Anselmi Museo Archeologico Baglio Anselmi 1.3 miLungomare Boeo 30
Cantine Pellegrino Cantine Pellegrino 1.4 miVia del Fante 39
Isola di Mozia (Mothia)\/ San PantaleoIsola di Mozia (Mothia)\/ San Pantaleo5.5 mi Marsala, SicilyItaly
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Getting around
Airports
Birgi (TPS)8.8 mi
Punta Raisi (PMO)44.9 mi
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Reviews
7.6
FabulousBased on  97  reviews
  • 6.6
    Good

    Good looking hotel,still a bit overpass,needs some improvements.

  • 7.0
    Very good

    This was clearly a good hotel,though it gave the impression of being partially closed for the August break. It has plenty of parking ,excellent rooms and a fabulous pool area. The pictures suggested a thriving restaurant. However in four days there we only saw 3 occupied tables at the restaurant,which was never open in the evenings. The many lights around the beautiful pool remained turned off throughout. The hotel is next door to the enormous Florio Marsala winery. A must see visit and tasting. Towards the town on the right of the hotel is a sublime little bar and food outlet, just before IL Bucanieri. The various typically Sicilian Panini,cakes and savoury dishes are all superb and great value for money.

    Marsala is an untidy city (nearby Mazara is much better looked after). The Hotel is a good 30 mins walk from the main town through quite a seedy dockside area. At least half the rooms overlook a railway line and busy road. Florio ought to make more of it's links with the famous Targa Florio car race. The Hotel probably charges a bit more than it is really worth.

  • 8.8
    Superb

    New Hotel Palace is located directly across from the Marina. The hotel offers bikes for guests to get around. A beautiful pool on the property is a great way to spend a relaxing afternoon.

  • 9.6
    Exclusive

    Very friendly staff. The hotel is very quiet!! It has a very nice pool and grounds. The hotel is off the beaten path, so you either need a car or have to take a taxi into town if you don't want to walk the 2 kilometers through not great parts of town.

    We were told we'd have a garden view room, but instead we had a view of ugly roofs.

  • 8.8
    Superb

    Excellent location.Super breakfast with abundance of Sicilian delicacies.Clean rooms.Ample free parking.Efficient staff.

  • 6.6
    Good

    staff were very helpful and friendly

    some of the advertised facilities weren't open / available only available July / August. Breakfast selection needs improving. difficult to get a drink by the pool. unable to get lunch

  • 7.4
    Very good

    The rooms and staff were very good as was the breakfast. The pool was also very good.

    The pool side bar was never open and there was no sign of a bar for guests to use.

  • 1.8
    Guest rating

    The staff was lovely and very accommodating. My husband did not come along and I was alone. They made me feel welcomed and helped me set up tour guides and tours. The manager (whose name I do not recall) was exceptional. My room was great and looked into the courtyard. The warm welcome was much appreciated since I have not traveled alone in many many years.

    None - there was fresh whole fruit which I appreciated.

  • 9.2
    Superb

    The staff were very helpful and the pool was beautiful.

  • 8.8
    Superb

    Nice personnel, free parking

    The hotel is a little bit out of town, you have to walk like 20 minutes to the city, there's no beach in walking distance, but there's one nice sandy beach about 4 kms from the hotel.

  • 7.0
    Very good

    Overall it was a pleasant stay. Maybe the room was a bit old and tasteless. The hotel facade was not reflecting the hotel standard. When we saw the hotel sign, it seemed more as a motel. But once you entered, we were relieved. I can rate it as a 4 star.

  • 6.6
    Good

    Great staff and service

    No toileteries in bathroom, typical italian provincial hotel, plumbing dodgy, towel rail not secure. All things that should not be an issue in a 5 star hotel

  • 7.4
    Very good

    Location is disappointing. Hotel was empty so service was very basic.

  • 5.8
    Guest rating

    The welcome I got from the guy on reception. I arrived after midnight and he just took my bag and led me to my room and said we can do ther paper work in the morning.

    It's location - too far from anything. I enquired at reception about an excursion advertised on the front desk and got a flat negative response with no offer of any further information on other excursions available. Room (118) overlooked a railway line and a busy road. I asked reception if I could move rooms as it was too noisy and air con did not work - answer no. They asked me if window closed properly as this affects working of air con. No offer to come and have a look with me. I went up, saw window was not shut properly, shut it, air con worked and window had double glazing - so no noise. Help would have been good. Breakfast was terrible-looked more like a dessert bar. I only cried three times. No coffee lounge, no entertainment/activities. Boring.

  • 8.2
    Fabulous

    We loved the location and the fact we could park our car securely. Reception was very helpful and English was very good. We also liked the fact there was a swimming pool

    For a 5 star hotel, staff could polish up on their attitude in the dining room at breakfast, being rather unhelpful and dismissive of simple requests.

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Highlights
8
FabulousBased on  97 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Italy

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 12 yearsExtra bedChildren above
12 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Birgi (TPS)8.8 mi
Punta Raisi (PMO)44.9 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
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Rooms and Guests
2Guests1room
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